Care Services Coordinator - EVV & Scheduling

AccentCare; Chattanooga (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k) matching

Flexible spending account

Wellness program

Calm app access

AccentCare scrubs store credit

Job summary

AccentCare is seeking a Client Service Coordinator for Personal Care Services in a full-time on-site position. Schedule is Monday–Friday, 8:00am–5:00pm, with salary to be determined. The role supports EVV and payroll, coordinates care teams, and ensures client satisfaction.

Qualifications include a High School diploma or GED (Associate degree preferred) and staffing or home health care experience. The company emphasizes a caring, purpose-driven culture and opportunities for growth.

Qualifications

• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Staffing experience

Home health care experience

Education

High School or GED

Associate degree

Job description

AccentCare is seeking a Client Service Coordinator for Personal Care Services in a full-time on-site position. Schedule is Monday–Friday, 8:00am–5:00pm, with salary to be determined. The role supports EVV and payroll, coordinates care teams, and ensures client satisfaction.

Qualifications include a High School diploma or GED (Associate degree preferred) and staffing or home health care experience. The company emphasizes a caring, purpose-driven culture and opportunities for growth.