Care Scheduler & Client Service Coordinator

Accentcare Inc; Houston (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

401(k) match

Flexible spending accounts

Job summary

AccentCare Inc. is seeking a Client Service Coordinator / Scheduler for the North Houston Office. The role focuses on scheduling and coordinating client visits, EVV and payroll support, and liaison with field supervisors to ensure high client satisfaction.

The position requires a high school diploma or GED with preferred associate degree and prior staffing or home health care experience. The schedule is Monday to Friday, 8:00am–5:00pm, with no remote work.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Staffing experience

Home health care experience

Education

High School or GED

Associate degree

Job description

AccentCare Inc. is seeking a Client Service Coordinator / Scheduler for the North Houston Office. The role focuses on scheduling and coordinating client visits, EVV and payroll support, and liaison with field supervisors to ensure high client satisfaction.

The position requires a high school diploma or GED with preferred associate degree and prior staffing or home health care experience. The schedule is Monday to Friday, 8:00am–5:00pm, with no remote work.