Office-Based Client Care Services Coordinator

AccentCare, Inc.; Riverside (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

AccentCare, Inc. in Riverside seeks a Client Service Coordinator for our Personal Care Services team. This full-time, office-based role supports daily EVV and payroll, coordinates client schedules, and ensures high-quality service for our patients.

You will liaise with field supervisors, assist with recruiting and onboarding, and monitor client visits. The position offers standard business hours, pay at $25 per hour, and the opportunity to grow within a patient-centered, supportive workplace.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Education

High School or GED

Associate degree

Job description

AccentCare, Inc. in Riverside seeks a Client Service Coordinator for our Personal Care Services team. This full-time, office-based role supports daily EVV and payroll, coordinates client schedules, and ensures high-quality service for our patients.

You will liaise with field supervisors, assist with recruiting and onboarding, and monitor client visits. The position offers standard business hours, pay at $25 per hour, and the opportunity to grow within a patient-centered, supportive workplace.