Home Care Client Services Scheduler

AccentCare; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, dental & vision

PTO & holidays

Professional development

401(k) company match

FSAs/HSAs

Wellness program (EAP, pet insurance,

Calm app access

Recognition programs

Scrub store credit

Job summary

AccentCare in North Houston is seeking a Client Service Coordinator / Scheduler to support EVV, payroll, and client scheduling. This full-time role runs Monday–Friday, 8:00am–5:00pm, and requires a high school diploma or GED.

The position collaborates with Field Supervisors and Care Partner teams to meet fill-rate expectations, process authorizations, and communicate schedule changes to ensure seamless care for clients.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Staffing experience

Home health care experience

Education

High School or GED

Associate degree

Job description

AccentCare in North Houston is seeking a Client Service Coordinator / Scheduler to support EVV, payroll, and client scheduling. This full-time role runs Monday–Friday, 8:00am–5:00pm, and requires a high school diploma or GED.

The position collaborates with Field Supervisors and Care Partner teams to meet fill-rate expectations, process authorizations, and communicate schedule changes to ensure seamless care for clients.