Client Service Consultant: HR Tech Support & Growth

ADP, Inc.; Alpharetta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Be yourself in an inclusive culture

Career growth opportunities

World-class training

Volunteer time off

Job summary

ADP, Inc. in Alpharetta, GA is hiring a Client Service Consultant to act as the front line for solving client challenges, including issue resolution, training users on ADP technology, and supporting clients with 1,000+ employees.

You will thrive in a metrics-driven call center and build trust through clear communication and professionalism. The role emphasizes problem-solving, proactive outreach, and delivering high-quality service.

Qualifications

• Prior client service or systems integration experience.
• A college degree is great but not required.
• Military experience is recognized and valued as broader experience.

Responsibilities

• Research, troubleshoot, and resolve ADP/client application issues for payroll, benefits, time, and HR policies.
• Communicate with clients to exceed expectations and provide prompt follow-up.
• Educate clients on ADP products and turn input into recommendations for improvements.

Skills

Client service

Systems integration

Communication skills

Education

College degree optional

Job description

ADP, Inc. in Alpharetta, GA is hiring a Client Service Consultant to act as the front line for solving client challenges, including issue resolution, training users on ADP technology, and supporting clients with 1,000+ employees.

You will thrive in a metrics-driven call center and build trust through clear communication and professionalism. The role emphasizes problem-solving, proactive outreach, and delivering high-quality service.