Client Support Consultant & Payroll Solutions Specialist

Fairygodboss; Alpharetta (GA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits from Day 1

Ongoing training and mentorship opportunities

Company-paid time off for volunteering

Job summary

Fairygodboss is hiring an Associate Client Support Consultant in Alpharetta, Georgia. In this role, you will be the front-line for solving clients' challenges, providing valuable support and training on ADP technology to ensure client satisfaction.

The ideal candidate will have experience in customer service or HR systems, ability to manage a busy schedule, and a passion for helping clients. The company values a culture of equity, inclusion, and continued growth opportunities.

Qualifications

• 1+ years of experience in a customer service environment or as an HR/HRIS practitioner.
• Ability to work overtime hours during peak seasons.
• Previous military experience is acceptable.

Responsibilities

• Help clients manage their business using solutions.
• Upgrade knowledge on payroll, compliance, and supporting tools.
• Manage high volume of inbound calls based on schedule.

Skills

Customer service

Problem-solving

Communication

Education

College degree or equivalent experience

Job description

Fairygodboss is hiring an Associate Client Support Consultant in Alpharetta, Georgia. In this role, you will be the front-line for solving clients' challenges, providing valuable support and training on ADP technology to ensure client satisfaction.

The ideal candidate will have experience in customer service or HR systems, ability to manage a busy schedule, and a passion for helping clients. The company values a culture of equity, inclusion, and continued growth opportunities.