Client Service Consultant — HCM & Payroll Support

Automatic Data Processing, Inc.; Alpharetta (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

ADP is hiring a Client Service Consultant to be on the front line for solving client challenges, training users on ADP technology, and ensuring client satisfaction for organizations with 1,000+ employees. The role emphasizes clear communication, rapport-building, and upholding ADP's service reputation.

The position operates in a metrics-driven call center environment with a structured day and ongoing top-ranked training to set you up for success.

Qualifications

• Prior client service or systems integration experience.

Responsibilities

• Solve client challenges, including issue resolution, answering questions, and training users on ADP technology.
• Work with clients who have 1,000+ employees and uphold ADP's service reputation and client satisfaction.
• Operate in a metrics-driven call center environment with a structured day and clear communication to clients.

Job description

ADP is hiring a Client Service Consultant to be on the front line for solving client challenges, training users on ADP technology, and ensuring client satisfaction for organizations with 1,000+ employees. The role emphasizes clear communication, rapport-building, and upholding ADP's service reputation.

The position operates in a metrics-driven call center environment with a structured day and ongoing top-ranked training to set you up for success.