Client Service Concierge — Seasonal Receptionist

H&R Block, Inc.; Oxford (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to excel in a fast-paced office environment. You will greet clients, schedule appointments, and connect them with the right tax professional to meet their needs.

This role emphasizes delivering excellent client service in person, over the phone, or virtually, while maintaining a clean and organized office with the team. Flexibility and strong organizational skills are valued.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service experience

Multi-tasking

Organizational/time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to excel in a fast-paced office environment. You will greet clients, schedule appointments, and connect them with the right tax professional to meet their needs.

This role emphasizes delivering excellent client service in person, over the phone, or virtually, while maintaining a clean and organized office with the team. Flexibility and strong organizational skills are valued.