Client Services Concierge - Seasonal

H&R Block, Inc.; Georgetown (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones and connect them with the right tax professional for their needs.

You will schedule appointments and help ensure each client’s needs are met, whether in person, over the phone, or virtually, while representing the franchise with a friendly, professional demeanor. You will contribute to a clean, organized office and support a fast-paced team, delivering approachable service that helps

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multi-task and stay organized.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all clients' needs are met during service (in person, phone or virtual).
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Ability to multi-task

Strong organizational and time‑manager

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones and connect them with the right tax professional for their needs.

You will schedule appointments and help ensure each client’s needs are met, whether in person, over the phone, or virtually, while representing the franchise with a friendly, professional demeanor. You will contribute to a clean, organized office and support a fast-paced team, delivering approachable service that helps