Seasonal Client Service Concierge (Receptionist)

H&R Block, Inc.; De Motte (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will help schedule visits and ensure a warm, helpful experience in-person, over the phone, or online. This role emphasizes fast pace, multitasking, strong organization, and Microsoft Office fluency as you support the team and keep the front office running smoothly at multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will help schedule visits and ensure a warm, helpful experience in-person, over the phone, or online. This role emphasizes fast pace, multitasking, strong organization, and Microsoft Office fluency as you support the team and keep the front office running smoothly at multiple locations.