Seasonal Client Service Concierge & Scheduling

H&R Block, Inc.; Vincennes (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist. In this role you will warmly greet clients, route them to the appropriate tax professional, and schedule appointments.

You will help ensure client needs are met across in-person, phone, and virtual channels. The position emphasizes fast-paced responsiveness, strong organization, and careful handling of multi-tasking duties while maintaining a tidy, welcoming office environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist. In this role you will warmly greet clients, route them to the appropriate tax professional, and schedule appointments.

You will help ensure client needs are met across in-person, phone, and virtual channels. The position emphasizes fast-paced responsiveness, strong organization, and careful handling of multi-tasking duties while maintaining a tidy, welcoming office environment.