Client Service Concierge & Front Desk Pro

H&R Block, Inc.; Jasper (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes fast-paced service, strong organizational skills, and proficiency with Microsoft Office. Franchise offices manage hiring locally.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time management and communication skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist to ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Carry out other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes fast-paced service, strong organizational skills, and proficiency with Microsoft Office. Franchise offices manage hiring locally.