Client Service Concierge | Fast-Paced Reception & Flexible Scheduling

H&R Block, Inc.; West Ossipee (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a friendly Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax expert. You’ll schedule appointments, help clients across in-person, phone, or virtual channels, and keep the office organized with your team.

This role emphasizes strong communication, multitasking, and a customer-first attitude. Prior experience in fast-paced customer service is valued; flexibility to work locations as needed is

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Help ensure clients' needs are met in person, by phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

MS Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a friendly Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax expert. You’ll schedule appointments, help clients across in-person, phone, or virtual channels, and keep the office organized with your team.

This role emphasizes strong communication, multitasking, and a customer-first attitude. Prior experience in fast-paced customer service is valued; flexibility to work locations as needed is