Client Service Associate - Tax Prep & Growth

Jackson Hewitt Tax Service Inc.; Campbellsville (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, delivering exceptional client experiences and providing essential support in our offices nationwide.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants from diverse work backgrounds and experience levels, with a commitment to growth and

Qualifications

• Excellent communication skills and ability to build relationships with clients.
• Thrives in a welcoming, customer-service oriented environment.
• Experience in fast-paced retail environment preferred.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face in Jackson Hewitt offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Basic computer skills

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, delivering exceptional client experiences and providing essential support in our offices nationwide.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants from diverse work backgrounds and experience levels, with a commitment to growth and