Client Experience Associate — Tax Services
jackson-hewitt-careers
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Jackson Hewitt is seeking a Client Service Associate to be the friendly face for visitors to our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
All backgrounds are welcome as you learn and grow in a customer-focused role, with opportunities for advancement within the organization as a tax
Qualifications
- Excellent communication skills and ability to build relationships.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting ability.
- Customer service or sales experience preferred, but not required.
- Willingness to learn and grow in a customer-focused role.
Responsibilities
- Engage with clients and provide friendly, helpful service.
- Confirm appointments and follow up with past and potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
- Support team with general administrative tasks.
Skills
Tools
Job description
Jackson Hewitt is seeking a Client Service Associate to be the friendly face for visitors to our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
All backgrounds are welcome as you learn and grow in a customer-focused role, with opportunities for advancement within the organization as a tax
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
