Client Service Associate — Insurance Solutions & Growth

Arthur J. Gallagher & Co. (AJG); Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Meaningful work with global reach and 

Job summary

Gallagher is seeking a Client Service Associate to join our Commercial team, helping clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful, with a focus on service excellence.

This role requires a minimum of 1+ years’ experience, proficiency in Microsoft Office, and a collaborative mindset to build lasting client relationships while delivering results across renewal processes and new

Qualifications

• High school diploma or GED required.
• Minimum 1 year relevant work experience.
• Proficiency in Microsoft Office.
• Ability to build relationships and deliver results.
• Adaptable and resilient with shifting priorities.
• Collaborative mindset to work with teams across Gallagher.

Responsibilities

• Contribute to renewal process with timely solutions for clients.
• Handle new business applications and prepare high-quality proposals.
• Process certificates of insurance and maintain client data in systems.
• Improve processes, meet goals, and maintain productivity.
• Conduct regular audits to ensure compliance with regulations and service standards.
• Use Gallagher technology to deliver quality results.
• Manage multiple priorities and deadlines.
• Build strong client relationships and ensure clients feel supported.

Skills

Relationship building

Client service mindset

Adaptability

Team collaboration

Education

High school diploma or GED

Associate’s degree or professional certification

Tools

Microsoft Office

Job description

Gallagher is seeking a Client Service Associate to join our Commercial team, helping clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful, with a focus on service excellence.

This role requires a minimum of 1+ years’ experience, proficiency in Microsoft Office, and a collaborative mindset to build lasting client relationships while delivering results across renewal processes and new