Client Services Specialist - Insurance & Renewals

Arthur J. Gallagher & Co. (AJG); Hanover (MD); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Job summary

Gallagher is seeking a Client Service Associate to join our Commercial team. You will help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure meaningful client interactions and service excellence.

You will support renewals, new business applications, and processing certificates of insurance, while collaborating with team members to improve workflows and maintain data accuracy for compliant, high-quality results.

Qualifications

• High school diploma or GED required.
• Minimum 1+ years of relevant work experience.
• Proficiency in Microsoft Office.
• Desire to build relationships and deliver results.
• Adaptability and resilience with shifting priorities.
• Collaborative mindset to work across Gallagher.

Responsibilities

• Assist with renewal processes and provide high-quality solutions.
• Handle new business applications and prepare proposals.
• Process certificates of insurance and maintain data accuracy.
• Collaborate to improve workflows and maintain productivity.
• Ensure compliance with regulations and service standards.
• Build strong client relationships and provide support.

Skills

Microsoft Office

Education

High school diploma or GED

Associate's degree or certificate (preferred)

Job description

Gallagher is seeking a Client Service Associate to join our Commercial team. You will help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure meaningful client interactions and service excellence.

You will support renewals, new business applications, and processing certificates of insurance, while collaborating with team members to improve workflows and maintain data accuracy for compliant, high-quality results.