Client Service Associate - Flexible Schedule & Growth

Jackson Hewitt; Fountain (CO); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Career advancement opportunities

Discounted tax returns

Job summary

Jackson Hewitt Inc. is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

This role emphasizes strong communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment while supporting tax-related services and promotions.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Job description

Jackson Hewitt Inc. is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

This role emphasizes strong communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment while supporting tax-related services and promotions.