Client Experience Specialist - Flexible Schedule & Growth

Jackson Hewitt - 1766; Corbin (KY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free uniforms

Career advancement

Signing bonus

Training & development

401(k) matching

Performance bonus

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate to greet clients, manage appointment flow, and provide frontline support in our offices. You will engage with customers, verify information, and help maintain a positive, efficient client experience.

This role emphasizes strong communication, teamwork, and a willingness to learn tax-related tasks; we offer training, flexible schedules, and opportunities for advancement within the firm.

Qualifications

• Excellent communication and interpersonal abilities.
• Experience in a fast-paced retail setting is a plus.
• Willingness to learn and adapt in a client-facing role.

Responsibilities

• Actively engage with clients and provide friendly service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate to greet clients, manage appointment flow, and provide frontline support in our offices. You will engage with customers, verify information, and help maintain a positive, efficient client experience.

This role emphasizes strong communication, teamwork, and a willingness to learn tax-related tasks; we offer training, flexible schedules, and opportunities for advancement within the firm.