Client Experience Associate — Flexible Schedule

Jackson Hewitt Tax Service Inc.; Versailles (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Signing bonus

Training & development

401(k) matching

Performance bonus

Employee discounts

Flexible schedule

Identity theft protection

Corporate discounts

Earned wage access

BenefitHub marketplace

401K matching enrollment

Tax training & PTIN

Tax education

EA materials & test reimbursement

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for offices, delivering essential support and exceptional client experiences.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role welcomes varied backgrounds and offers growth opportunities.

Qualifications

• Strong interpersonal and communication abilities to engage with clients.
• Experience in a fast-paced retail environment is preferred.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients to ensure exceptional experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Excellent communication

Customer service

Interpersonal skills

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for offices, delivering essential support and exceptional client experiences.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role welcomes varied backgrounds and offers growth opportunities.