Client Support Specialist | Flexible Hours & Growth

Jackson Hewitt; Attalla (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Work Lotto

Low-cost benefits (healthcare, dental,

Vision

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonuses

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefits

401k with Company Match

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the welcoming face for clients in our offices. You will engage with clients, confirm appointments, and help ensure a smooth wait-time experience.

This role emphasizes strong communication, relationship-building, and the ability to work in a fast-paced retail environment. Full-time and part-time schedules are available, with training and opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the welcoming face of the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support outreach activities and help ensure a positive client journey.
• Participate in training and development opportunities to grow in the role.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the welcoming face for clients in our offices. You will engage with clients, confirm appointments, and help ensure a smooth wait-time experience.

This role emphasizes strong communication, relationship-building, and the ability to work in a fast-paced retail environment. Full-time and part-time schedules are available, with training and opportunities for advancement.