Client Experience Associate - Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Corporate discount program

Opportunities for advancement within a

Tax preparation training

Continuing tax education

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet clients, manage appointments, and support staff in a welcoming, service-oriented office environment. You will actively engage with clients, help with check-ins, and distribute marketing materials to enhance the client experience.

We welcome applicants of all backgrounds, with both full-time and part-time positions available. Training and development opportunities are provided to help you grow within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail environment experience

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet clients, manage appointments, and support staff in a welcoming, service-oriented office environment. You will actively engage with clients, help with check-ins, and distribute marketing materials to enhance the client experience.

We welcome applicants of all backgrounds, with both full-time and part-time positions available. Training and development opportunities are provided to help you grow within the organization.