Client Experience Specialist | Flexible Schedule & Growth

Jackson Hewitt - 1766

Beckley (WV)

On-site

USD 26,000 - 36,000

Full time

4 days ago

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Benefits offered by this job

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that\

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face of our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and guide them through tax-related services in a fast-paced retail setting.

This role emphasizes strong communication, basic computer skills, and a willingness to learn. We offer hourly pay with a competitive bonus, flexible scheduling, and a suite of perks

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience preferred, but not required.
Willingness to learn and grow in a customer-focused role.

Responsibilities

Actively engage with clients and provide exceptional service.
Confirm appointments and follow up with past and potential clients.
Distribute marketing materials and keep clients engaged during wait times.
Be the friendly face for all visitors and provide essential support.

Skills

Strong interpersonal and communication

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

This role emphasizes strong communication, basic computer skills, and a willingness to learn. We offer hourly pay with a competitive bonus, flexible scheduling, and a suite of perks

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