Client Relationship Manager – Renewal & Risk

Arthur J. Gallagher & Co. (AJG); Jacksonville (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities and O

Job summary

Gallagher seeks an Associate Client Service Manager to join our Commercial team, leading efforts to deliver exceptional service and solutions to clients. You’ll collaborate with your team and clients to build strong relationships, solve challenges, and add value in every interaction.

This is an opportunity to grow your career while making a meaningful impact. Requirements include a Bachelor’s degree with 1+ years in client service/claims management or a High School/GED with 3+ years, plus a

Qualifications

• Bachelor's degree with 1+ year client service/claims management.
• High School diploma/GED with 3+ years client service/claims management.
• Property and Casualty Insurance License.
• Proficiency in Microsoft Office.
• Relationship-building skills and results-oriented mindset.
• Adaptability and resilience to shifting priorities.
• Collaborative mindset to work across Gallagher.

Responsibilities

• Manage renewal process by compiling information, analyzing needs, and delivering tailored solutions.
• Build and maintain strong relationships with clients through timely responses and excellent service.
• Support team in addressing client risk management needs through consultative conversations.
• Conduct regular audits to ensure compliance with regulations and maintain high service standards.
• Maintain accurate client and policy data using Gallagher's systems and performing audits.
• Use Gallagher's technology to enhance productivity and deliver quality results.
• Mentor junior team members with transparent feedback and continuous learning.
• Manage multiple priorities to ensure timely completion and client satisfaction.

Skills

Client service

Relationship management

Communication

Adaptability

Team collaboration

Education

Bachelor's degree

High School/GED

Tools

Microsoft Office

Job description

Gallagher seeks an Associate Client Service Manager to join our Commercial team, leading efforts to deliver exceptional service and solutions to clients. You’ll collaborate with your team and clients to build strong relationships, solve challenges, and add value in every interaction.

This is an opportunity to grow your career while making a meaningful impact. Requirements include a Bachelor’s degree with 1+ years in client service/claims management or a High School/GED with 3+ years, plus a