Client Relationship Banker — Elevate Clients' Finances

Bank of America; Brandon (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation in Brandon, FL is seeking a customer service focused associate to engage clients in the lobby and guide them through self-service options like mobile, online banking, and ATM usage.

You will process cash transactions accurately, build relationships with clients, and connect them to solutions that meet their financial goals while following all laws, regulations, and bank policies.

Qualifications

• Self-starter with a strong work ethic and results-driven mindset.
• Collaborates effectively to help clients and teammates.
• Excellent communication and client engagement skills.
• Confident in identifying solutions for client needs.
• Comfortable educating clients on self-service tools (ATM/online/mobile).
• Strong time management and cash-handling awareness.

Responsibilities

• Engage clients in the lobby to assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships and understand clients' financial needs to connect them with solutions.
• Follow established processes and comply with laws and bank policies.
• Drive the client experience and contribute to operational excellence.

Skills

Customer service

Sales orientation

Communication

Relationship building

Problem solving

Time management

Self-service guidance

Education

High School Diploma or GED

Bachelor's or Associate’s Degree in business/finance

Job description

Bank of America Corporation in Brandon, FL is seeking a customer service focused associate to engage clients in the lobby and guide them through self-service options like mobile, online banking, and ATM usage.

You will process cash transactions accurately, build relationships with clients, and connect them to solutions that meet their financial goals while following all laws, regulations, and bank policies.