Client Relationship Banker — Elevate Customers’ Finances

Bank of America; Louisiana; On-site; USD 34,000 - 36,000; Full time

Job summary

Bank of America in the United States is seeking a client services associate to engage with customers in a banking center. You will educate clients on self-service tools and accurately process cash transactions while identifying opportunities to meet financial goals.

The role emphasizes building relationships, following established policies, and partnering with specialists across lending, investments, and small business to serve clients with integrity.

Qualifications

• Enthusiastic self-starter with strong work ethic.
• Effective collaboration and relationship building.
• Strong communication and client engagement.
• Able to identify solutions for clients.
• Learns new information and tech quickly.
• Experience with self-service banking is a plus.

Responsibilities

• Execute the bank’s risk culture and operational excellence.
• Build client relationships to meet financial needs.
• Follow processes and guidelines to do what is right for clients and the bank.
• Grow business knowledge and network with experts in banking areas.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience.
• Manage cash responsibilities.

Skills

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in the United States is seeking a client services associate to engage with customers in a banking center. You will educate clients on self-service tools and accurately process cash transactions while identifying opportunities to meet financial goals.

The role emphasizes building relationships, following established policies, and partnering with specialists across lending, investments, and small business to serve clients with integrity.