Relationship Banker: Elevate Clients’ Financial Lives

Bank of America Corporation; Key West (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is a leading financial institution seeking a client-focused associate to educate and assist customers with self-service banking, including mobile, online, and ATM transactions.

In this role you will accurately process cash transactions, manage branch traffic, schedule appointments, and build relationships that meet clients' financial needs. You will follow rules and regulations while helping clients connect to suitable financial solutions.

Qualifications

• High School Diploma or GED required.
• Strong communication skills and client-focused mindset.
• Ability to learn and adapt to new banking platforms and processes.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree in Business/Finance

Associate’s Degree in Business

Job description

Bank of America is a leading financial institution seeking a client-focused associate to educate and assist customers with self-service banking, including mobile, online, and ATM transactions.

In this role you will accurately process cash transactions, manage branch traffic, schedule appointments, and build relationships that meet clients' financial needs. You will follow rules and regulations while helping clients connect to suitable financial solutions.