Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Colorado Springs (CO); On-site; USD 34,000 - 42,000; Full time

Job summary

Bank of America is seeking a Client Service Associate to engage clients in the lobby and educate them on using mobile, online banking, and ATMs. You will accurately process cash transactions and have in-depth conversations to understand clients' financial goals.

Join a team focused on delivering exceptional client experiences, building relationships, and guiding customers to the right banking solutions while meeting regulatory requirements and adhering to procedures.

Qualifications

• Requires strong customer service and sales orientation.
• Ability to explain banking products and services clearly.
• Excellent interpersonal and communication skills.
• Comfort with self-service banking tools and digital channels.

Responsibilities

• Engage clients in lobby to educate on transactions via self-service resources.
• Process cash transactions accurately and efficiently as needed.
• Develop in-depth knowledge of clients' financial priorities and connect to solutions.
• Build relationships with clients to meet banking needs and grow center traffic.

Skills

Customer Focus

Relationship Building

Sales Experience

Communication

Problem Solving

Education

High School Diploma or GED

Job description

Bank of America is seeking a Client Service Associate to engage clients in the lobby and educate them on using mobile, online banking, and ATMs. You will accurately process cash transactions and have in-depth conversations to understand clients' financial goals.

Join a team focused on delivering exceptional client experiences, building relationships, and guiding customers to the right banking solutions while meeting regulatory requirements and adhering to procedures.