Client-Facing Project Support Coordinator

Pace Analytical Services, LLC; City of Albany (NY); On-site; USD 23,000 - 33,000; Full time

Job summary

Pace Analytical Services, LLC is seeking a motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. The role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

Responsibilities include organizing client requests, maintaining project databases, directing client communications, and scheduling orders based on sampling needs.

Qualifications

• 2+ years of customer service experience.
• Proficiency with Microsoft Outlook and basic data entry.
• Associates degree or higher is a plus but not required.

Responsibilities

• Organize client requests and project documents
• Maintain user database to ensure project accuracy
• Act as a liaison for project needs and provide guidance for the client
• Direct client calls and requests to the appropriate department
• Schedule and input bottle orders based on client sampling needs
• Assist in developing project objectives, logistics, and other requirements.
• Interpret and apply department policies, taking into account applicable laws and regulations.
• Contribute to the overall department efficiency, effectiveness, and productivity
• Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.

Skills

Customer service

Data entry

Self-management

Education

Associates degree or higher a plus but not required

Tools

Microsoft Outlook

Job description

Pace Analytical Services, LLC is seeking a motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. The role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

Responsibilities include organizing client requests, maintaining project databases, directing client communications, and scheduling orders based on sampling needs.