Client & Pet Care Coordinator

A Caring Doctor (North Carolina), P.C.; Charlotte (NC); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Roth 401(k) matching

Student Debt Relief Program (for FT D”

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Company-Paid Disability Insurance

HSA/FSA and Dependent Care Benefits

Parental Leave

Continuing Education Allowance

Three Free Optimum Wellness Plans for

Job summary

Banfield is seeking a Client Service Coordinator to drive client and pet flow, ensure excellent communication, and support a welcoming, efficient hospital environment. You will promote wellness plans, assist clients with documentation and scheduling, and help maximize productivity of the veterinary team.

Ideal candidates excel in customer service, multi-tasking, and maintaining accurate records while upholding the practice's values and standards. Comprehensive benefits are provided.

Qualifications

• Leadership and customer-focus oriented professional.
• Strong communication and client service skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Live by Banfield's Principles and promote hospital services.
• Route clients and pets to maximize productivity and care.
• Educate clients about wellness plans and hospital services.
• Handle documentation, invoicing, and scheduling with accuracy.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Job description

Banfield is seeking a Client Service Coordinator to drive client and pet flow, ensure excellent communication, and support a welcoming, efficient hospital environment. You will promote wellness plans, assist clients with documentation and scheduling, and help maximize productivity of the veterinary team.

Ideal candidates excel in customer service, multi-tasking, and maintaining accurate records while upholding the practice's values and standards. Comprehensive benefits are provided.