Client Operations Support Specialist

Radius Global Solutions LLC; Minneapolis (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Radius Global Solutions LLC is seeking an Operations Support Representative to provide customer service for client accounts and manage mail processing workflows. The role involves verifying workability of accounts, documenting changes, and maintaining email communications and house desks.

The candidate should have a high school diploma at minimum, strong interpersonal skills, proficiency with MS Office, and the ability to multitask in a production-driven environment.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and verbal skills with a pleasant demeanor.
• Proficient in MS Office; able to work across teams.

Responsibilities

• Sort incoming mail by payments and correspondence.
• Process outgoing mail and mail forwards.
• Review and handle mail return modules and related forwards.
• Review and send outgoing consumer emails; route inquiries to the right departments.
• Maintain house routes and production averages per supervisor instructions.
• Monitor internal reports and document exceptions.
• Support compliance with company policies and regulatory requirements.
• Perform additional duties as assigned.

Skills

Interpersonal communication

Oral communication

MS Office proficiency

Team collaboration

Multitasking

Education

High School Diploma or GED

Tools

MS Office

Job description

Radius Global Solutions LLC is seeking an Operations Support Representative to provide customer service for client accounts and manage mail processing workflows. The role involves verifying workability of accounts, documenting changes, and maintaining email communications and house desks.

The candidate should have a high school diploma at minimum, strong interpersonal skills, proficiency with MS Office, and the ability to multitask in a production-driven environment.