Remote Operations & Client Reporting Specialist

Cadex Solutions Corporation; Maple Grove (MN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Cadex Solutions Corporation is seeking an Operations Support Specialist to assist with inbound email support, client reporting, document retrieval, and mailroom tasks. The role includes archiving client documents, assisting with account updates, and coordinating with internal teams for timely deliverables.

The position requires a High School Diploma or GED with 1–3 years of clerical/administrative experience, strong English communication, and proficiency in MS Office.

Qualifications

• High School Diploma or GED with 1–3 years in clerical/administrative roles.
• Fluency in English.
• Proficient in MS Office and basic computer skills.
• Strong time management and organizational abilities.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Monitor inbound customer emails and manage communications.
• Access client systems to retrieve/archive documents and update accounts.
• Escalate documentation requests to ensure information is available.
• Prepare and distribute routine client reports with backup documentation.
• Provide mailroom backup, including printing and mailing documents.
• If assigned, prepare and distribute daily attendance reports.
• Route voicemail messages and coordinate with teams.
• Publish and update operating procedures and training materials.
• Perform general administrative support and data entry.
• Foster effective communication and collaboration across regions.
• Assist in operation support project work as required.
• Act as backup to other Operations Support team members.
• Maintain professionalism and confidentiality in all information handling.

Skills

MS Office

Time management

Organization

Communication skills

Problem solving

Basic math

Telephone skills

Education

High School Diploma or GED

Job description

Cadex Solutions Corporation is seeking an Operations Support Specialist to assist with inbound email support, client reporting, document retrieval, and mailroom tasks. The role includes archiving client documents, assisting with account updates, and coordinating with internal teams for timely deliverables.

The position requires a High School Diploma or GED with 1–3 years of clerical/administrative experience, strong English communication, and proficiency in MS Office.