Client Manager, Security Services & Operations

Allied Universal; Swansea (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking a Client Manager to build lasting client relationships and lead front-line teams delivering security services across a defined portfolio.

You will drive operational metrics, oversee staff performance, and promote an exceptional employee experience aligned with iCARE leadership values. The role emphasizes profitability, safety, and client satisfaction in a dynamic security services environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to interpret financial data and budgeting.
• Experience managing hourly employees in service industry.

Responsibilities

• Hire, develop and retain front line staff for designated clients.
• Monitor financial and operational metrics using BI tools and reporting platforms.
• Manage client relationships and ensure satisfaction and profitability.
• Oversee budgets, accounts receivable/payable, and EBITA targets.
• Ensure safety, regulatory compliance and high service standards.

Skills

Communication skills

Financial acumen

Leadership

Project management

Education

Bachelor's degree in related field

Associate’s degree in related field

High School diploma with relevant experience

Tools

Microsoft Office

BI tools

Job description

Allied Universal is seeking a Client Manager to build lasting client relationships and lead front-line teams delivering security services across a defined portfolio.

You will drive operational metrics, oversee staff performance, and promote an exceptional employee experience aligned with iCARE leadership values. The role emphasizes profitability, safety, and client satisfaction in a dynamic security services environment.