Client Integration Lead: Campaign & Onboarding Architect

Epsilon; Chicago (IL); On-site; USD 98,000 - 182,000; Full time

Job summary

Epsilon seeks a Team Lead to own strategic delivery and lead a high-performing team of Client Integrations Engineers in Chicago. You will mentor direct reports, set standards for client support, and collaborate across teams to drive onboarding, campaign execution, and long-term optimization.

You’ll guide technical strategy, advise on platform features and campaign setup, and push for process improvements that align with client marketing goals and Epsilon’s data-driven platform capabilities.

Qualifications

• 7+ years of experience in a technical role.
• 5+ years of experience in digital marketing technology.
• 3+ years leadership experience.
• Bachelor’s degree in computer science, MIS or related field, or equivalent experience.

Responsibilities

• Manage and mentor multiple direct reports, ensuring quality and efficiency of output.
• Set team standards for client support, technical excellence, and cross‑functional service.
• Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives.
• Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs.
• Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client‑specific codebases for campaigns.
• Direct the team in developing strategic solutions for client marketing needs.
• Advise account teams and clients on platform features and campaign setup.
• Provide relevant, timely, and concise updates to senior leadership.
• Build product knowledge to understand and communicate revenue impact of configuration options.

Skills

Leadership

Mentoring

Communication

SQL

JavaScript

Client advisory

Automation

Education

Bachelor's degree in computer science / MIS or related field

Job description

Epsilon seeks a Team Lead to own strategic delivery and lead a high-performing team of Client Integrations Engineers in Chicago. You will mentor direct reports, set standards for client support, and collaborate across teams to drive onboarding, campaign execution, and long-term optimization.

You’ll guide technical strategy, advise on platform features and campaign setup, and push for process improvements that align with client marketing goals and Epsilon’s data-driven platform capabilities.