Strategic Client Success Lead — Digital Media

Publicis Groupe; New York (NY); Híbrido; USD 64.000 - 96.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible time off

Paid sick time

Parental/new child leave, childcare &

elder care assistance

Comprehensive health coverage

401(k)

Tuition assistance

commuter benefits

Professional development

Employee recognition

Charitable donation matching

Health coaching and counseling

Descripción de la vacante

Epsilon is seeking a Professional, Client Success in the digital media team to drive client success by developing strategies using Digital Media Solutions and lead internal teams to execute personalized campaigns. You will partner with Sales to identify opportunities and shape client roadmaps.

You will supervise program performance with data analytics, deliver actionable insights, and champion operational efficiency, standardization and scalable processes across the team.

Formación

• Bachelor's Degree or equivalent experience from four-year college or university is preferred.
• 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
• Excellent client service competence, presentation and writing skills.
• Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
• Ability to handle and prioritize multiple tasks and projects.
• Track record of working across an organization to get things done.
• Ability to learn quickly and think strategically.
• Proficient in Excel, Word, PowerPoint

Responsabilidades

• Deliver programmatic strategies that achieve client business objectives.
• Lead cross-functional teams to execute client programs and drive ROI growth.
• Supervise program performance against key metrics and mitigate risks.
• Create and present campaign performance reports to clients.
• Lead campaign launches and coordinate with teams for successful execution.
• Drive standardization and automation to improve operational efficiency.

Conocimientos

Client relationship management

Strategy development

Analytics

Cross-functional leadership

Educación

Bachelor's degree or equivalent

Herramientas

Excel

Word

PowerPoint

Descripción del empleo

Epsilon is seeking a Professional, Client Success in the digital media team to drive client success by developing strategies using Digital Media Solutions and lead internal teams to execute personalized campaigns. You will partner with Sales to identify opportunities and shape client roadmaps.

You will supervise program performance with data analytics, deliver actionable insights, and champion operational efficiency, standardization and scalable processes across the team.