Client Intake Coordinator - Warm, Real-Time Access

SOLUTIONS Behavioral Healthcare Professionals; Moorhead (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Solutions Behavioral Healthcare Professionals in Minnesota is seeking an Intake Specialist to be the first point of contact, greeting callers and gathering information to match services. You will help potential clients access the patient portal and coordinate scheduling across the agency.

The role emphasizes confidentiality, professional communication, and accurate data entry to ensure smooth referrals and payment processes.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1 year of experience in human services.
• Ability to gather client information and maintain privacy.

Responsibilities

• Respond to referral sources and potential clients as the first contact.
• Gather demographics, presenting problems, and insurance information.
• Schedule initial appointments across the agency and assist with the client portal.

Skills

excellent customer service

knowledge of Solutions’ services

knowledge of community mental health

excellent communication

interpersonal skills

professional presentation in difficult

time management

organizational skills

data entry

confidentiality and privacy

Education

high school diploma or GED

bachelor’s degree in human services

Job description

Solutions Behavioral Healthcare Professionals in Minnesota is seeking an Intake Specialist to be the first point of contact, greeting callers and gathering information to match services. You will help potential clients access the patient portal and coordinate scheduling across the agency.

The role emphasizes confidentiality, professional communication, and accurate data entry to ensure smooth referrals and payment processes.