Client Implementation & Account Leader

McKesson; Texas; Presencial; USD 72.000 - 120.000; Tempo integral

Resumo da vaga

McKesson in the United States seeks an experienced post-sale client success lead to own end-to-end implementations, onboarding, and value realization. You will serve as the primary client partner and coordinate internal teams to translate clinical and operational needs into effective product use and data-driven insights.

You will monitor account health, manage risks and opportunities, and lead escalations with clear accountability.

Qualificações

• 4+ years of experience in project management, client implementation, or related roles.
• Experience leading post-sale client implementations and onboarding.
• Ability to translate client workflows into product usage and reporting.

Responsabilidades

• Own end-to-end post-sale client success, from implementation through sustained performance.
• Lead complex client implementations and onboarding across cross-functional teams.
• Translate client workflows into effective product utilization and reporting solutions.
• Coordinate internal teams to align execution and resolve issues.
• Monitor account health, proactively managing risks and opportunities.
• Deliver against contractual, clinical, and performance commitments.
• Use data to demonstrate outcomes and ROI.
• Lead client escalations to timely resolution with clear accountability.
• Act as a trusted advisor to clients and an internal subject-matter resource.

Conhecimentos

Client implementation

Account ownership

Cross-functional leadership

Data storytelling

Performance management

Risk management

Executive communication

Analytical problem solving

Healthcare knowledge

Client-facing skills

Formação

Bachelor's degree or equivalent

Descrição da vaga

McKesson in the United States seeks an experienced post-sale client success lead to own end-to-end implementations, onboarding, and value realization. You will serve as the primary client partner and coordinate internal teams to translate clinical and operational needs into effective product use and data-driven insights.

You will monitor account health, manage risks and opportunities, and lead escalations with clear accountability.