Remote Client Implementation & Accounts Lead

McKesson; Charlotte (NC); Remoto; USD 72.000 - 120.000; Tempo pieno

Descrizione del lavoro

McKesson is seeking a role focused on clients' post-sale success, leading seamless implementations and ongoing account performance. You will partner with cross-functional teams to translate clinical and operational needs into valuable product use and reporting insights.

You will use data and strong communication to demonstrate outcomes, manage risks, and drive client satisfaction. This senior position offers visibility, growth, and a comprehensive compensation package across a healthcare

Competenze

• 4+ years of experience in project management, preferably in a fast-paced or enterprise environment.
• Significant experience in client implementation, account management, or customer success roles.
• Proven ability to independently manage complex, high-impact client engagements.
• Experience influencing cross-functional teams without direct authority.
• Strong client-facing skills, including escalation and performance management.

Mansioni

• Own end-to-end post-sale client success, from implementation through sustained performance.
• Lead complex client implementations and onboarding across cross-functional teams.
• Translate client workflows into effective product utilization and reporting solutions.
• Coordinate internal teams to align execution and resolve issues.
• Monitor account health, proactively managing risks and opportunities.
• Deliver against contractual, clinical, and performance commitments.
• Use patient-level and aggregate data to demonstrate outcomes and ROI.
• Lead client escalations to timely resolution with clear accountability.
• Act as a trusted advisor to clients and an internal subject-matter resource.

Conoscenze

Project management

Cross-functional leadership

Client-facing

Account management

Data-driven insights

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

McKesson is seeking a role focused on clients' post-sale success, leading seamless implementations and ongoing account performance. You will partner with cross-functional teams to translate clinical and operational needs into valuable product use and reporting insights.

You will use data and strong communication to demonstrate outcomes, manage risks, and drive client satisfaction. This senior position offers visibility, growth, and a comprehensive compensation package across a healthcare