Client Success & Onboarding Leader

McKesson Corporation; Texas; On-site; USD 72,000 - 120,000; Full time

Job summary

McKesson Corporation in the United States seeks a seasoned post-sale client success leader responsible for onboarding, adoption, and measurable value realization across enterprise healthcare accounts. You will own end-to-end implementations, coordinate cross-functional teams, translate client workflows into effective product usage, and develop data-driven reporting to prove ROI.

This role requires strong collaboration with Sales, Product, and Analytics, a strategic mindset, and the ability to

Qualifications

• Degree or equivalent and 4+ years of relevant experience.
• Experience in client implementation, account management, or customer success.
• Ability to lead complex client engagements and manage cross-functional teams.

Responsibilities

• Own end-to-end post-sale client success, from implementation through sustained performance.
• Lead complex client implementations across cross-functional teams.
• Translate client workflows into effective product utilization and reporting.
• Coordinate internal teams to align execution and resolve issues.
• Monitor account health, proactively managing risks and opportunities.
• Deliver against contractual, clinical, and performance commitments.

Skills

Client implementation

Account management

Customer success

Cross-functional leadership

Healthcare domain

Data-driven storytelling

Risk management

Executive-level communication

Change management

Analytical problem-solving

Prioritization

Education

Bachelor's degree or equivalent

Job description

McKesson Corporation in the United States seeks a seasoned post-sale client success leader responsible for onboarding, adoption, and measurable value realization across enterprise healthcare accounts. You will own end-to-end implementations, coordinate cross-functional teams, translate client workflows into effective product usage, and develop data-driven reporting to prove ROI.

This role requires strong collaboration with Sales, Product, and Analytics, a strategic mindset, and the ability to