Client Growth & Success Manager | Flexible Hours

LexisNexis Legal & Professional group; Clayton (NC); On-site; USD 49,000 - 82,000; Full time

Benefits offered by this job

Work-life balance

Parental leave

Study assistance

Sabbaticals

Flexible hours

Job summary

LexisNexis Legal & Professional is seeking a Jr. Client Manager to drive revenue growth and client success by managing an assigned portfolio of customers and partners.

You will work with internal teams to support account growth and ensure customers receive valuable results from Intelligize solutions. You will develop strategic account plans, build enduring relationships, and pursue opportunities to upsell or cross-sell, while staying ahead of market trends and competitor activities to

Qualifications

• Proven track record managing large key accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Able to develop and execute strategic account plans.
• Strong understanding of market dynamics and client needs.
• Experience leading and mentoring junior account staff.
• Proficient with CRM systems and data analysis.

Responsibilities

• Develop strategic account plans to achieve sales targets and grow opportunities.
• Build long-term client relationships through regular communication.
• Collaborate with internal teams to ensure seamless delivery to clients.
• Identify upsell or cross-sell opportunities within existing accounts.
• Analyze market trends and competitor activity to identify risks and opportunities.
• Provide leadership and mentorship to junior account management professionals.

Skills

Account management

Client relationships

Negotiation

Sales strategy

Team collaboration

CRM familiarity

Communication

Education

Bachelor's degree in business, marketing or related field

Tools

CRM software

Job description

LexisNexis Legal & Professional is seeking a Jr. Client Manager to drive revenue growth and client success by managing an assigned portfolio of customers and partners.

You will work with internal teams to support account growth and ensure customers receive valuable results from Intelligize solutions. You will develop strategic account plans, build enduring relationships, and pursue opportunities to upsell or cross-sell, while staying ahead of market trends and competitor activities to