Client Growth Relationship Banker

Bank of America; West Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a front-line banking associate to engage clients in-branch, educate on self-service options, and efficiently process cash transactions. You will build relationships, identify client needs, and connect them to banking solutions while complying with regulations.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours across nearby financial centers. A high school diploma is required.

Qualifications

• Enthusiastic, motivated self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build and nurture relationships.
• Passion and drive to deliver an experience that improves clients' financial lives.
• Able to identify solutions for new and existing clients based on their needs.
• Confident in communicating and engaging all clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Applies critical thinking and problem-solving to meet client needs.
• Follows established processes and regulations in daily activities.
• Manages time and capacity efficiently.
• Focuses on results while acting in the best interest of the client.
• Able to work weekends/extended hours at various locations within reasonable distance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a front-line banking associate to engage clients in-branch, educate on self-service options, and efficiently process cash transactions. You will build relationships, identify client needs, and connect them to banking solutions while complying with regulations.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours across nearby financial centers. A high school diploma is required.