Client-Focused Relationship Banker

Bank of America; Richland (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America is hiring for a frontline associate to engage clients in the lobby, educate them on self-service options, and assist with transactions. The role includes cash handling, relationship building, and guiding clients toward solutions that meet their financial goals.

We value reliable team players who communicate clearly, follow procedures, and adapt to evolving banking technologies. Weekend and varied hours may be required to serve customers across the branch network.

Qualifications

• Bachelor's Degree or business-related Associate’s Degree required.
• Experience in financial services or customer-facing roles preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and goals.
• Adhere to laws, regulations and bank policies in daily activities.
• Support client experience and drive responsible growth for the branch.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree

Associate’s Degree

Job description

Bank of America is hiring for a frontline associate to engage clients in the lobby, educate them on self-service options, and assist with transactions. The role includes cash handling, relationship building, and guiding clients toward solutions that meet their financial goals.

We value reliable team players who communicate clearly, follow procedures, and adapt to evolving banking technologies. Weekend and varied hours may be required to serve customers across the branch network.