Client Solutions & Relationship Banker

Bank of America; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring for a front-line banking role in the United States. The role focuses on engaging clients in the lobby, educating them on self-service banking channels, and processing cash transactions accurately while building strong relationships and identifying solutions to meet financial goals.

You will work in a branch environment, supporting the client experience and following regulatory guidelines. The position may require weekend/evening hours to serve clients across locations.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Effective and confident communication with clients.
• Able to learn and adapt to new information and technology platforms.
• Educates clients on self-service banking (ATM, online, mobile).
• Applies strong critical thinking and problem-solving to meet needs.
• Follows established processes and guidelines and complies with laws.
• Efficient time and capacity management.
• Willing to work weekends and extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America is hiring for a front-line banking role in the United States. The role focuses on engaging clients in the lobby, educating them on self-service banking channels, and processing cash transactions accurately while building strong relationships and identifying solutions to meet financial goals.

You will work in a branch environment, supporting the client experience and following regulatory guidelines. The position may require weekend/evening hours to serve clients across locations.