Client Relationship Banker - Grow Clients' Financial Lives

Bank of America; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking a client-focused associate to greet and educate clients in the lobby, assist with self‑service resources, and process cash transactions accurately. You will explore client needs and connect them with the right solutions while ensuring a smooth banking experience.

The role emphasizes relationship building, strong communication, and adherence to bank policies. Some weekend hours and flexibility may be required to serve customers across our locations.

Qualifications

• This role requires strong client engagement, sales capability, and adherence to banking laws.
• Experience in financial services and basic cash handling is preferred.
• Bachelor’s or related degree can be advantageous for advancement.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service resources.
• Processes cash transactions accurately and efficiently for clients.
• Grows client relationships by connecting to lending, investments, and small business solutions.
• Maintains compliance with established processes, laws, and bank regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree

Business management / finance related Associate’s Degree

Job description

Bank of America is seeking a client-focused associate to greet and educate clients in the lobby, assist with self‑service resources, and process cash transactions accurately. You will explore client needs and connect them with the right solutions while ensuring a smooth banking experience.

The role emphasizes relationship building, strong communication, and adherence to bank policies. Some weekend hours and flexibility may be required to serve customers across our locations.