Client Relationship Banker: Growth & Service Expert

Bank of America; Fishers (IN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bank of America in the United States is seeking a customer-facing teammate to engage lobby clients, educate them on self-service options, and efficiently process cash transactions. The role emphasizes building client relationships and providing solutions to meet financial goals.

The position requires a proactive self-starter with strong communication skills, willingness to work weekends and extended hours, and a High School Diploma or GED.

Qualifikationen

• Bachelor-level education not required; High School Diploma or GED required.
• Strong customer service and cash handling competence.
• Ability to learn and adapt to new information and technology platforms.

Aufgaben

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Kenntnisse

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client solutions advisory

Account management

Client experience branding

Client management

Prospecting referral identification

Referral management

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Jobbeschreibung

Bank of America in the United States is seeking a customer-facing teammate to engage lobby clients, educate them on self-service options, and efficiently process cash transactions. The role emphasizes building client relationships and providing solutions to meet financial goals.

The position requires a proactive self-starter with strong communication skills, willingness to work weekends and extended hours, and a High School Diploma or GED.