Relationship Banker: Client Solutions & Growth

Bank of America; San Rafael (CA); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Bank of America in the United States seeks a customer-facing associate to educate clients and process cash transactions using self-service channels such as ATM, online and mobile banking. You will help clients navigate self-service tools and connect them with banking solutions.

The role requires strong relationship skills, reliability, and the ability to work flexible hours including weekends. Training is provided, with opportunities to grow within the bank's branch network.

Qualifications

• Strong work ethic with a results focus and client-first mindset.
• Comfortable learning new banking platforms and technologies.
• Excellent verbal and written communication with clients.
• Able to manage time and stay organized in a busy branch.

Responsabilités

• Executes risk culture and strives for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines compliant with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages branch traffic, appointments, and outbound calls.
• Delivers high-quality client experiences.
• Handles cash responsibilities.

Connaissances

Customer focus

Communication

Sales orientation

Time management

Problem solving

Self-motivation

Adaptability

Team collaboration

Learning agility

Cash handling

Formation

High School Diploma

Bachelor's Degree

Description du poste

Bank of America in the United States seeks a customer-facing associate to educate clients and process cash transactions using self-service channels such as ATM, online and mobile banking. You will help clients navigate self-service tools and connect them with banking solutions.

The role requires strong relationship skills, reliability, and the ability to work flexible hours including weekends. Training is provided, with opportunities to grow within the bank's branch network.