Client Growth & Relations Specialist - Flexible Hours

LexisNexis Legal & Professional group; Ohio; On-site; USD 47,000 - 78,000; Full time

Benefits offered by this job

Flexible hours

Wellbeing initiatives

Study assistance and sabbaticals

Job summary

LexisNexis Legal & Professional is seeking a Client Manager to drive revenue growth and strengthen client relationships across an assigned portfolio. You will collaborate with internal teams to expand engagement, ensure value delivery, and identify opportunities to upsell or cross-sell LexisNexis solutions.

The role emphasizes strategic account planning, long-term relationship development, and leadership of junior staff to foster excellence and growth within a dynamic, customer-focused

Qualifications

• Proven track record managing large key accounts.
• Able to develop and execute strategic account plans.
• Strong understanding of market dynamics and client needs.
• Ability to mentor junior account management professionals.
• Background in business, marketing, or a related field.
• Solid grasp of financial principles and sales data analysis.
• Proficient in using CRM software to manage client accounts.

Responsibilities

• Developing and implementing strategic account plans to achieve sales targets and expand business opportunities
• Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices
• Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly
• Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients
• Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts
• Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Skills

Strategic account management

Client relationship management

Cross-team collaboration

Leadership & mentorship

Financial analysis

CRM software experience

Education

Business/Marketing background

Tools

CRM software

Job description

LexisNexis Legal & Professional is seeking a Client Manager to drive revenue growth and strengthen client relationships across an assigned portfolio. You will collaborate with internal teams to expand engagement, ensure value delivery, and identify opportunities to upsell or cross-sell LexisNexis solutions.

The role emphasizes strategic account planning, long-term relationship development, and leadership of junior staff to foster excellence and growth within a dynamic, customer-focused