Client-Focused Payroll Solutions Specialist

ADP, Inc.; El Paso (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

ADP is seeking a Payroll Solutions Specialist to join our Client Services team in a fast-paced, metrics-driven environment. You will respond to client inquiries across payroll and tax topics, providing accurate guidance and proactive recommendations to enhance payroll outcomes.

You will work with diverse teams and leverage ADP tools to ensure timely, accurate service while delivering a superior client experience.

Qualifications

• Two years of experience in payroll or related area.
• Strong understanding of payroll tax concepts and compliance.
• Ability to communicate clearly across client-facing channels.

Responsibilities

• Respond to client questions about payroll and benefits products and provide navigation support.
• Assist with tax changes, research issues, and communicate updates to clients.
• Collaborate with internal teams to resolve client issues and provide consultative support.
• Support quarter- and year-end processing and produce relevant reports and analyses.
• Create client documentation and share changes with clients that may impact them.

Skills

Payroll knowledge

Payroll tax principles

Job description

ADP is seeking a Payroll Solutions Specialist to join our Client Services team in a fast-paced, metrics-driven environment. You will respond to client inquiries across payroll and tax topics, providing accurate guidance and proactive recommendations to enhance payroll outcomes.

You will work with diverse teams and leverage ADP tools to ensure timely, accurate service while delivering a superior client experience.