Client‑Focused Financial Center Leader

Bank of America; Timonium (MD); On-site; USD 74,000 - 107,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive plan

Job summary

Bank of America is seeking a Center Manager to lead a financial center and its team, acting as a business owner to foster a client-centric culture and risk-aware operations. You will drive talent development, oversee client flows, and coach staff to achieve strong performance.

The role requires scheduling flexibility, including weekends, and offers annual pay with discretionary incentives; benefits are provided. Join a culture focused on collaboration and career growth.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Demonstrates enthusiasm, motivation, strong work ethic, and results focus for clients.
• Able to build relationships and deliver client-focused solutions.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, routing clients and fostering retention.
• Manages business results through coaching and routines.
• Creates a world-class client experience environment.
• Drives operational excellence through team engagement.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Center Manager to lead a financial center and its team, acting as a business owner to foster a client-centric culture and risk-aware operations. You will drive talent development, oversee client flows, and coach staff to achieve strong performance.

The role requires scheduling flexibility, including weekends, and offers annual pay with discretionary incentives; benefits are provided. Join a culture focused on collaboration and career growth.