Client‑Focused Financial Center Leader

Bank of America; Oakland (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Career development opportunities

In-office culture

Job summary

Bank of America is seeking a results-driven leader to manage a financial center and its team, acting as a business owner and fostering a client-centric culture. You will train at a center and may transfer within commuting distance, ensuring operational excellence and strong client outcomes.

The role emphasizes talent development, coaching, and collaboration, with responsibilities for driving performance and adhering to regulatory requirements.

Qualifications

• Minimum of one year of leadership experience through coaching, training or motivating a work team.
• Demonstrates a strong work ethic with a results focus and customer orientation.
• Able to build relationships and drive client-centric, compliant outcomes.
• Comfortable learning new information and technologies and following processes.

Responsibilities

• Develops talent by proactive sourcing and coaching of team members.
• Manages client traffic, routing and retention to deliver a world-class experience.
• Drives business results through formal management routines and coaching.
• Oversees an inclusive, high-performing team culture and operational excellence.
• Executes market-level initiatives and aligns with leadership on strategy.
• Ensures execution of priorities with effective delegation and planning.

Skills

Coaching

Leadership

Recruiting

Talent Development

Customer Service Management

Risk Management

Performance Management

Prioritization

Problem Solving

Team Leadership

Education

High School Diploma / GED

Tools

CRM / client management tools

Job description

Bank of America is seeking a results-driven leader to manage a financial center and its team, acting as a business owner and fostering a client-centric culture. You will train at a center and may transfer within commuting distance, ensuring operational excellence and strong client outcomes.

The role emphasizes talent development, coaching, and collaboration, with responsibilities for driving performance and adhering to regulatory requirements.